NEW STUDY
The Strategic Rail Authority revealed
that Central Trains has still got the worst
performance for time-keeping, but Central Trains
managers say it is unfair to compare different
train companies as they offer different services.
The study also revealed Midland Mainline is the
least reliable long distance train operator in
the UK. |
WINDOW
BLINDS
Midland Mainline is installing window
blinds on trains to try and improve punctuality
and said the relief from the heat and the sun
will make services more reliable. The company
said cooler cabs should mean trains can leave
promptly whatever the weather.
Previously staff had been stringing up makeshift
barriers in an effort to keep the sun off them.
When the sun breaks through, the cabs get so hot
that working conditions become intolerable. Some
trains have been delayed at stations while the
cabs are cooled down.
Emma Knight from Midland Mainline said, "If
a driver's cab is above a certain temperature
then there is no way they can get in it. The
inside of the cabs were having an effect like a
greenhouse because they were surrounded by
glass." The material for the blinds has been
shipped in from Italy and is specially designed
to reflect the sun away from drivers. |
SLOWER
SERVICE
Central Trains is issuing a revised
autumn timetable to allow its drivers to cope
with leaves on the tracks after commuters were
delayed for a total of 3,000 minutes as a result
of leaves in 2003. Central Train spokesman Gerald
Burgess said leaves on the line produce an oily
sludge when crushed and can create black-ice
conditions.
He said, "We want to build in five minutes
into the timetable between Crewe, Derby,
Nottingham and Skegness to allow the trains to
start off more slowly and slow down earlier for
stations and signals. This year we are building
in time to allow drivers to slow down." |
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TRANSPORT - TRAINS
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Managers
at the railway station say building work will not be
completed until 2009, meaning major scaffolding and
hoardings will remain in place. Passengers have
complained the station looks very unwelcoming to visitors
to the city and want the work, which began a year ago, to
end as soon as possible. Network Rail, which leases the
station to Midland Mainline, said work was needed to
replace the site's canopy.
Improvements such as new buildings and better lighting
will also go ahead. In a statement Midland Mainline said,
"We've been working closely with Network Rail to
resolve the situation as quickly as possible for the
benefit of all our passengers and staff and will continue
to do everything we can to move this project along."
Ben Herbert from Network Rail said, "When we
replaced the footbridge at the station, we found there
was extensive corrosion to the canopy over the station
and the best solution is to replace the whole thing. What
you're seeing now is a pretty major rebuilding project at
one of East Midlands' busiest stations and what we didn't
want to do was close the station. There's a delicate
balance between rebuilding a really high-class station
and keeping the service running in the meantime."
(Source: BBC News, Oct/06)
Train drivers are to be
taught to accelerate less quickly and coast where
possible in order to conserve energy. The Office of Rail
Regulation has instructed train companies to introduce
training sessions for drivers to teach them how to reduce
fuel consumption. The techniques include learning the
precise point where it is possible to cut the power and
coast to the next station.
The companies will inspect data recorders in the cab of
each train to check how well drivers have performed.
Those who drive in a fuel-inefficient way, accelerating
too quickly or for too long and then braking hard, will
be sent for remedial training. Regulators also want
electricity meters to be installed in each train to show
which routes use the most power.
The cost of supplying electricity to the rail network has
risen by 67% to £154 million in two years and is due to
rise to £205 million in 2007. The cost of running diesel
trains has also risen sharply because of global increases
in the price of oil. Modern trains consume more energy
because safety and disability regulations have made them
heavier. They also have air-conditioning and electric
doors.
Michael Lee, the regulators director of industry
analysis, said that it may be necessary to adjust the
timetable to lengthen journey times if there was shown to
be a significant fuel saving. Mr Lee said there may be a
trade-off between punctuality and fuel consumption, with
companies accepting a small delay if it allowed them to
conserve energy. Modern trains can accelerate much faster
and are often able to make up lost time if they are
running behind schedule.
Anthony Smith, chief executive of Passenger Focus, the
rail consumer watchdog, said, Speed is the greatest
advantage of the railways and that should not be eroded
by elongating journeys. People are realistic about rising
energy prices and may be willing to pay more for tickets
as the price of maintaining journey speeds.
(Source: Times Online, Aug/06)
Philip Harris, of
Shardlow, was a passenger on the 8.49pm Central Train
from Birmingham to Derby on Monday when a man, who he
claimed was drunk and aggressive, sat with him. When the
female ticket collector asked the man for the £4.10
fare, Mr Harris claimed that the passenger refused to pay
and became confrontational with the woman, who said that
she would have to call the police if he persisted.
As the train arrived at Derby, Mr Harris said an
announcement was made over the public address system that
the passengers would have to wait until British Transport
Police arrived before they could get off. After 10
minutes, the man finally agreed to pay and the passengers
were let off the train, which by then was 30 minutes
behind schedule as it had arrived late into Derby. Mr
Harris has questioned Central Trains' decision to keep
passengers on the train with a man, who he claimed was,
"drunk, loud, aggressive and unstable."
A spokeswoman for Central Trains said, "Our staff
receive intensive training to deal with difficult
passengers and they would have assessed the situation and
made sure that the safety of the passengers was not at
risk. It's a criminal offence if passengers don't pay for
tickets and some passengers feel that it's unfair if
others get away without paying. We apologise for the
delay." Central Trains believe keeping fare paying
passengers imprisoned is fair play.
Midland Mainline has been
ordered to change the toilet seats in its new trains.
Department for Transport inspectors told the company that
the seats do not meet exacting new standards aimed at
helping the visually-impaired. The company has been told
that its "dark purple, almost dark blue" toilet
seats are not up to scratch, even though the toilet
cubicles are off-white and the carpet is red.
Also, the red carpets, which run throughout the trains,
are not adequately different in colour from the passenger
seats. The faults were found despite extensive
consultation with disabled groups during the design and
building of the new trains, which are being produced in
Belgium by Bombardier. Robin Wood, Derby spokesman for
the Rail Passengers' Committee, said, "I wonder if
the same mistakes would have been made if the trains had
been built in Derby, instead of Belgium."
Pat Taylor, chief executive of the Derbyshire Association
for the Blind said, "The red and purple colours in
the bathroom would present a problem as they are both at
the same end of the colour spectrum." Is Pat Taylor
seriously expecting us to believe that visually-impaired
people cannot tell the difference between a toilet seat
and the floor?
Passengers on a Southern
service from East Croydon were told that their stopping
train would skip six stations and go direct to the end of
the line in Caterham, Surrey. When they got there the
driver said the reason was that the train had lost its
satellite link. Because some stations have shorter
platforms than others it meant that he could not open the
right doors at every station on the route.
The loss of the satellite link meant that passengers who
had wanted stations in between had to wait half an hour
for another train. A spokesman for Southern said, A
lot of our trains have GPS which recognises where the
train is and allows it to open the doors at the station,
depending on the length of the train and the length of
the platform. Doors can be opened manually in an
emergency but we would not recommend it at other
times. (Source: Daily Express, Jan/09)
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