SALE OF GOODS ACT:
Sale of Goods Act 1979, Supply of Goods and
Services Act 1982, Sale and Supply of Goods Act
1994 and Sale and Supply of Goods to Consumers
Regulations Act 2002The updated
Sale of Goods Act, states that if a customer
finds a defect with their product within six
months of its purchase, it will be down to the
retailer to prove that the item was in good
condition when sold.
The regulations, which bring UK laws in line with
other EU countries, also give the consumer the
right to a refund or exchange if they are not
happy with their goods. Although this is common
practice in most UK stores it has, until now,
never been enshrined in law.
A further stipulation of the new rules states
that any guarantees offered by the retailer will
be contractually binding and must be written in
plain English.... more >>>
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GRIDLOCK
Traffic came to a standstill twice in a
week when shoppers flocked to the Wyvern shopping
centre. Tempers started to fray as shoppers were
stuck in their cars for more than an hour and
staff at Sainsbury's called police as they feared
it could end in violence. An officer attended but
had no power to direct traffic in order to ease
the congestion as the road that runs through the
Wyvern is private.
Jane Smith, Sainsbury's customer services
assistant, said, "The traffic gets blocked
because the other shops in the Wyvern have right
of way over the shoppers coming from here and
nobody will let them out."
A shopping centre the size of the Wyvern, and
also the Meteor, should really have more than two
entrances. However, Kingsway retail park only has
the one entrance which is gridlocked on a regular
basis. Examples of short-sighted planning. |
ANOTHER STORE
CLOSES
Virgin Megastore in Albion Street is to
close. The company said the closure was part of a
'continuous review' of smaller stores although
it's probably more to do with profits.
A spokesman said, "We need a bigger shop in
a better location and if we can find one, there
is every possibility that we will open another
Virgin Megastore in Derby. We haven't identified
an alternative location yet but it is under
constant review."
In the meantime, it's another case of 'your
nearest branch is Burton or Nottingham'. |
MFI
CLOSURES
MFI is planning the closure of up to 20
stores threatening hundreds of jobs. The move is
part of an overhaul of the business which will
also see a dramatic shift up-market with the
launch of a new kitchen chain and the sale of
Sofa Workshop.... more >>> |
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SHOPPING
Page 1 | 2 | 3 | 4 | 5
Clowes Developments
wants to redevelop a section of land called St James'
Yard into a retail complex, linking Sadler Gate with the
Strand and St James' Street. The company was granted
planning permission in 2002 to turn the land into a
leisure and retail area but director Andrew Bock said the
scheme had moved away from nightlife because it was felt
that shops would be better for that part of the city.
Mr Bock hoped work could start in the autumn ready for an
opening in the summer of 2007, coinciding with the
completion of the Eagle Centre extension. The scheme
would involve the creation of a thoroughfare lined with
boutiques linking the alley at the entrance to Vines Wine
Bar, in Sadler Gate, to the archway leading to the back
of Jimmy's nightclub, in St James' Street. A former tram
shed in St James's Yard would be converted into a
courtyard, with balconies looking into the piazza of
restaurants and designer shops.
Ian Ferguson, chief executive of Derby Chamber of Trade,
welcomed the plans. He said, "It's just what this
area needs. It's already got some good-quality specialist
shops and this development will add to the offering and
make use of old buildings." Cityscape chief
executive John Cadwallader said of the piazza scheme,
"It's exactly the sort of thing we're looking
for." (Source: Derby Evening Telegraph, Apr/06)
Derbyshire Fire and
Rescue Service carried out safety checks and found that
80% of shops were putting their staff and customers at
risk by not obeying basic safety laws. Fire officers
found shops either had blocked emergency exits, obscured
signs or in some cases broken or locked emergency fire
doors. Fire officers said they were extremely concerned,
especially at a time of year when shops were packed with
Christmas shoppers. Shops in the city centre were found
to be the worst offenders, including some big high-street
names. (Source: Derby Evening Telegraph)
Derby's appeal as a shopping destination is
on the slide, according to the latest 2004 Experian
Retail Ranking report. The annual survey places Derby
43rd in a list of the UK's most attractive shopping
centres, down two from its 41st position in 2003. The
survey looks at a number of key performance indicators
such as the size of retail centres by floorspace, the
number of major national stores and quality independent
retailers. Retail centres are also assessed on negative
factors, such as the amount of vacant floorspace. Derby
is placed below cities and towns such as Peterborough,
Lincoln, Hull, York and Bromley. Nottingham is 5th, while
Leicester is placed 15th. Both have slipped one ranking.
Martin Davies, director of retail planning at Experian,
explained why he thought Derby had fallen two places in
the survey. "The fact that Derby has slipped
rankings could be a combination of other centres
improving their retail offer rather than Derby going
backwards. In the long-term, centres can move back up the
rankings." Birmingham has jumped ten places in the
year's survey to reach third on the back of developments
at the new Bull Ring shopping centre. Glasgow is second
and London's West End is first. Mr Davies continued,
"Historically, when a centre undergoes redevelopment
it tends to increase its attractiveness. Any sort of
investment and retail-led regeneration will change the
picture in the longer term."
The City
Centre Management Team is controlled by the council's
development and cultural services department despite also
being overseen by a 19-strong team from the public and
private sectors. But since the last council-employed city
centre manager left, there is just one secretary and the
CCMT's proactive role of marketing the city has all but
ground to a halt.
But a new proposal will move its transition towards
independence and a stronger link with Derby City
Partnership, which co- ordinates links between 230
public, private and voluntary organisations across the
city. The move follows a number of differences between
the CCMT and the council in its eight-year history.
Council leader Maurice Burgess blames the CCMT's problems
on "weak management".
But until the council agrees to the new proposals, the
CCMT board is unable to advertise or conduct interviews
for a city centre manager and city centre ranger.
Chairman Mike Matthews said that greater independence
would simplify the decision-making process and that the
council would continue to fund the service.
Roomes of
Sadler Gate, a fishmonger in Derby for 106 years, has
closed. Owner Sam Roome believes Derby City Council's
introduction of parking meters near Sadler Gate and
changes to the one-way system in the area led to the
decline of the business, which had seen takings drop by
£2,000 a week.
Mr Roome said, "We couldn't carry on. The city
council destroyed everything when they put in the parking
meters and changed the one-way system. People were
allowed to go down Sadler Gate before 10am and after 4pm
but then it was changed to just loading and
unloading."
Philip Hickson, Derby City Council's deputy leader said,
"The experience shared by Roomes about the on-street
parking and one-way system is not shared by the other
traders. It's sad that a long-established business like
this has disappeared but it is to do with changing trends
in society rather than the parking and one-way
system."
It will be interesting to see how many other traders are
forced to close down in the not too distant future due to
'changing trends in society'.
The arrival of Marks & Spencer Foods at
Kingsway has produced a Saturday traffic queue that can
reach the Markeaton island. A prime cause of the delay is
that inbound cars cannot turn right into Currys. If
homebound cars could pause for a few seconds to let them
across, the queue would be much shorter. Donald
Armstrong
(Note: Having only one entrance/exit to
a complex such as this is ridiculous. However, an
immediate improvement could be made if inbound traffic
continued to the island and then returned and turned left
into Currys. But of course, there are no signs advocating
this and many drivers would never figure out this
solution for themselves.)
At one time,
I was a regular customer of Roomes of Sadler Gate for
haggis, seafood and fresh fish and used to just pop into
town for the same and to various other shops. But now I
keep well clear of the city and its parking charges,
preferring to shop in Allenton, Long Eaton, Spondon,
Allestree and other places where I can park without
paying exorbitant charges. I am quite surprised that
drivers do not boycott Derby completely. Parking charges
in Burton and Mansfield, for example, are far cheaper,
not to mention the lack of congestion chaos and one-way
systems. Anon
The New Economics Foundation (NEF) said
local stores are being driven out of towns as chain
stores across the country are "spring up like
weeds" and turning the UK into a series of
"clone towns". Regeneration and planning
decisions have created a retail environment hostile to
small, independent businesses, the NEF argued.
In its report, Clone Town Britain, the NEF says that once
distinctive towns are now losing their character.
Research by the NEF suggests that between 1997 and 2002,
specialist stores like butchers, bakers and fishmongers
shut at the rate of 50 a week. Also, nearly a thousand
communities were left without access to a local bank and
20 traditional pubs were closing every month.
It claims that the result is a loss of choice for
consumers, with identikit stores popping up in town
centres. The think tank's policy director Andrew Simms
said that chain stores have "the marketing budgets,
political contacts and resources" that gives them an
advantage over local shops.
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