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Trains - Connex

Connex - one of Britain's biggest rail operators - is to lose its franchise to run services in Kent and Sussex because it has failed to improve performance. The financially troubled company were given £58million of public money last December, but the Strategic Rail Authority today announced the company's franchise to run services will cease at the end of the year. In March Connex were fined £1.65million for providing poor service during January. One in five trains are currently late on the service.

SRA chairman Richard Bowker said, "This is not a question of the operational competence of Connex, but there has been a serious loss of confidence that we have in the ability of the company to run the business in its widest sense. We set Connex some very serious and very tough targets last year. They have not met those and we decided to take some very firm and decisive action." The authority stress services will not be affected as an interim company will run the existing services from December until a new private operator is found.

Connex and First Group are the contenders bidding to take control of the trans-Pennine franchise, which is up for renewal. The route which connects Yorkshire cities Leeds, Hull, Sheffield and York with Liverpool and Manchester, is currently operated by Arriva Trains Northern. French-owned Connex was stripped of its South East franchise by the Strategic Rail Authority (SRA) on Friday due to poor performance and financial mismanagement. Arriva has a temporary franchise to operate the trans-Pennine route until September 2004 when the re-organisation of rail services is due to be completed.

The winner of the new franchise will be announced later this year. A spokeswoman for the SRA confirmed to the BBC that Connex was still in the running for the franchise despite losing the right to run services in Kent and Sussex from the end of 2003. She said it would be unfair to compare the Connex bid with the performance of its other operations and care must be taken not to prejudice the decision.


Connex is cutting 40 services in order to improve its punctuality. Forty of the company's 1,700 services will be cut but the company has denied suggestions it will cause chaos. It says the changes will provide recovery time in the schedules and will lead to a 5% improvement in performance. A spokesman said, "We realise no-one likes to see fewer trains, but the new timetable allows more 'breathing space' for us to improve the performance and punctuality of the service." More changes are likely once the first phase of the Channel Tunnel Rail Link opens in the autumn and Eurostar trains move onto the new line during off-peak hours. Connex said this will improve journey times to Folkestone and Ashford. Routes to London's Victoria and Blackfriars stations will also need to be adjusted to accommodate Eurostar on the new route. Connex is the latest in a line of train companies to cut services to try to make trains run on time.


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