Customer Advice
     
     
No matter how flirty the cashier appears to be to you she doesn't want you in any way.

When you order your food then complain about it and have them bring you another plate, 75% of the time they're bringing you back out the same plate of food.

If an item doesn't scan right it has absolutely nothing to do with the cashier. It's usually due to a database upload fault. So don't be an arse and take it out on the cashier.

Don't expect us to be mind readers. Even though you may be a regular customer if the place has 400 regular customers then we can't be expected to remember you all.

Don't be a jackass and ask the person who answers the phone, "are you open?" "No Einstein, I'm just here answering the phone with the doors locked and all the lights off."

I don't really care when you say "I'm going to (your competitor) next time". I still get paid the same whether YOU shop here or not, so I don't really care where you shop.

If the lights are off in the store, we aren't open. What makes you think differently?

Don't interrupt when we're dealing with another customer. Haven't you ever heard of waiting your turn?

If we don't carry the product that we used to have chances are we'll never have it again. Sure you may have bought the product, but it's obvious that no one else did.

We don't care about your cat, dog, sister, brother, etc. We are paid to get our work done. Not listen to all of your stories about your life. If you want to tell stories find someone you know.

You saying you bought this here is not good enough proof to us that you actually bought the item in our store. So don't be an idiot because we have to check if we carry the product. It was your fault to begin with that you didn't bring your receipt.

We are not here to provide daycare, hire a babysitter to watch your children and teach them some manners since you are obviously either too busy and/or inept to do it yourself.

If I tell you that your credit card has been declined it means I can't accept your credit card. It doesn't matter how much money you make, It doesn't matter how often you shop here, It doesn't matter that you're only spending £20 and it doesn't matter that your wearing a Rolex. I cannot accept your credit card. I don’t care who you supposedly know in my company. I don’t care that it’s your anniversary and you forgot to get your wife a gift. I don’t care if you just left a wedding and are on the way to the reception and I don’t care if it’s your girlfriend’s stepson’s birthday and you’re trying to make him like you. If you really want to charge this then pay the fucking bill before you go shopping.

Don't approach me when I'm wearing my work uniform and ask me, "do you work here?" No, I just love the uniforms they wear here and decided to buy one.

When checking in to a hotel please remember that the clerks behind the desk are people too. We try our best to help you in any way, but its not going to get you anywhere when you scream and yell at us. If fact, it will probably make things worse. Remember that we know which rooms are the worst and might possibly stick you in it because you made such an prat of yourself. So the next time you check in and we don't have a king size non-smoking room because they are NO MORE, act like an adult. This is the real world and we don't always get what we want.

To be perfectly honest, We don't care how much money you've spent here, the store just made 3 times that in the five minutes we've been talking to you.
Just because you're speaking to someone on the telephone, you don't have the right to behave any less civilly than in a normal store. If you've been on hold for 7 minutes and you bitch for another 10, you've only wasted your own, and every other customers time.

If the IN door is locked but the OUT door is not that still means we are CLOSED. We just need to get out ourselves and WON'T open a register just for YOU!

Wait your turn! If you see that I'm the only one working and there are ten friggin customers in front of you, you are not next!

When the checkout registers have lights to them, here's a tip: if the light is on the register is open. If the light is off the register is closed. It DOES NOT MATTER if there is an employee behind the counter. It’s still closed.

When an employee has his/her coat on and is heading towards the door, this usually means they are done, off the clock, has a life and things to do - so don't stop us and ask us questions as if we are still working. We don't care that much.

When I answer the phone and ask, "What can I do for you?" it isn't for my own amusement. I actually want to know what I can do for you. I'm not inviting you to give me your biography. I'm not asking for the kind of computer you have. I'm not requesting that you tell me everything except the problem. If you want me to help you, then get your brain in gear and answer the bloody question - tell me what I can do for you. It's not rocket science, after all, you must have had SOME reason for calling, so just tell me what it was.

Just because you know how to yell, bluster, and abuse me doesn't mean I'm going to fall down and worship you. In fact, it means that all I'm going to do is what's necessary. The guy who treats me like a human being will get the extra mile from me.

When you're bowling, and the ball gets stuck down the lane, please don't throw another ball down the lane in an attempt to dislodge it. Chances are that if you were too weak to get the first ball down the lane, there's no chance your puny muscles can muster enough power to send them both down. Why is a grown man using an eight-pound ball, anyway? And on the topic, please refrain from bowling while I walk down the lane to get the three balls you jammed into the gutter. I don't throw bowling balls at you, do I?

Just because I'm very polite to you and act like you're a special person in the store does not mean I want to talk to you every time I see you around town. If I'm at work, it's my job to make you happy. Outside of work you're not my friend. Remember that!

When you stand in line at the bank, those "please wait here for next cashier" signs are there for a reason. Just because the cashier has finished with a customer, it doesn't mean she is immediately ready for the next one. If she doesn't call you over, there's usually a reason. She may have money to put away or a transaction to complete.

When you're in the grocery store and you have to approach the deli counter or one of the relatively few other places in the store where you actually have to interact with an employee - PUT THE DAMN MOBILE PHONE DOWN! You’re not that important that you need to make calls during the 45 or so minutes it will take you to shop.

When you're at a store, and you take something off a shelf and decide you don't want to purchase it, for gods sake, put it back where you found it instead of leaving it on the floor, in the toilet, on a different shelf, etc. Would you like it if all the people working at that store came to your house and moved everything around for you?

When there's a sign displayed for you, with lots of letters forming words, it's probably a good idea to read it before asking your question. It usually has your answer.

Don't whine at us when our product is 20 pence more expensive than our competitors down the street. Get your lazy arse down the street and spare yourself 20 pence and us you’re bitching.

Try to find out what your kids want to eat BEFORE you get to the counter. If you've been waiting as long as you say you have, why haven't you decided yet? The menus are hanging up on the wall, it's not like there's a rule that says you can't read them until you get there. There's nothing in this world that's more annoying than having you get here and say, "What do you want, Johnny?" Johnny stands there, swaying, staring at the counter, with no clue as to what's going on. I doubt he heard you. You KNOW you're just going to make up his mind for him. So DO it.
 
 

Back to Top