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DERBY HAS EVERYTHING YOU NEED
Mike Matthews, who runs restaurants at
Markeaton Island, the Meteor Centre and in St
Peters Street, is allowed to buy his own uniforms
for staff, as well as company supplies. He felt that
those worn by his staff for the last five years had
become a little outdated and he wanted something that
would stand out. But, despite being in an area that used
to have a thriving textile industry, he has had to buy
new kit from abroad. I contacted two UK-based
McDonalds suppliers, including one in Derby,
he said. Neither could supply me with what I wanted
at what I considered a reasonable price. I went to a
separate company in London which was not interested
because the order was considered too small.
He then went to the clothes suppliers for McDonalds
in Portugal. The owner was prepared to make to my
order and design, produce and ship the clothes over
within five weeks, he said. The total price,
including shipping, was £10,000 for clothes for 246
staff. Each person gets two sets of trousers, three
shirts, belt, cap, and apron. The new black kit, with the
McDonalds symbol at the back of the collar and on
the cap, replaces blue and yellow check and burgundy
check designs. Staff wanted the black but thought I
would consider it too cool, said Mr Matthews.
But the key matter is that if the staff are happy
with their uniforms it raises their self-esteem
confidence and is good for business. Im sad that I
had to go abroad for the goods because 96 per cent of all
food products served in McDonalds in this country
are sourced in the UK, equivalent to £350m a year.
According to the Knitwear, Footwear and Apparel Trades
Union, 100,000 textile industry jobs, many in the East
Midlands, have been lost in the last four years as
manufacturers have switched production to the Far East
and North Africa. Union general secretary Paul Gates said
he was disappointed at the situation. This customer
has obviously gone to a supplier who can meet demands for
quality, delivery and price, he said.
Im sad that he has had to go to Portugal to
get this service because I firmly believe that there are
a number of UK manufacturers who could have supplied that
product and service. More and more manufacturers will
have to meet these demands if they want to stay in
business.
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