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CLOSURES
McDonald's is closing 25 branches in a bid to improve profits at its struggling UK operations.

A spokeswoman said most of the closures would be older "high street" restaurants and that the group was looking to get the right mix of profitable sites in High Street, drive-through, out-of-town and other locations.

She said McDonald's still had plans to open new UK sites. The company also has plans to turn 50 of its outlets into franchises. (Source:
BBC News, Feb/06)
NOT LEGAL TENDER
Staff at McDonald’s in Doncaster, South Yorks confiscated a little girl’s Happy Meal after her childminder paid with a tenner due to go out of circulation THE NEXT DAY.

The restaurant manager wrongly believed the note was no longer legal. The firm apologised and said leaflets about the withdrawal of the Charles Dickens £10 notes may have been misinterpreted.
KNOB
McDonald's took action after a member of staff allegedly called a customer a 'knob' on her bill at a drive-thru restaurant. Helen Brawn had taken her two sons for Happy Meals and was told to park near some bins at the packed diner in Leicester.

While waiting for her food, a space became free elsewhere and she parked there, only to receive the meals and her bill saying: "By the bins, you knob." A McDonald's spokesman said the company was sorry and said, "Action will be taken." But Ms Brawn said, "I'll never eat there again."
       


McDONALD'S

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McDonald'sA branch of McDonald's was ordered to close down an internet facility after people accessed sexually explicit material. Customers at the Kilmarnock outlet were able to view pornographic images advertising adult sites as children ate just feet away. The branch had four computer screens and customers were given 15 free minutes by purchasing a MegaBreakfast priced at £1.99. Others were charged 50p for 15 minutes. A spokesman for the company said the outlet had been told to shut down the facility adding, "Until we can find a way of firewalling this facility, it will stay closed. The internet is a great service for customers but we can't allow it to be abused like this."


McDonald's has won a victory against a tiny Malaysian curry house, after a five year legal battle. A judge ruled that the Kuala Lumpur open-air restaurant called McCurry had to drop the letters 'Mc' from its name, as they were in breach of McDonald's trademark. The judge, Siti Mariah Ahmad, said that McDonalds had an exclusive right to the prefix 'Mc'. The restaurant is to appeal the decision, pointing out that the prefix 'Mc' is widely used, for example in the names of Scottish people. Who McDonald's also 'own' presumably. (Source: Metro, Sep/06)


A woman was taken ill after drinking a McDonald's cola containing corrosive cleaner. Karren Jollisse was given the toxic mix by mistake at a drive-through branch. She was taken to hospital where she felt "very sick all night". The fast food chain has offered £100 compensation, but she is seeking legal advice. Karren's ordeal began when she went to a McDonald's in Southampton. The server picked up a cup containing degreaser which had been put down by another employee. He filled it with cola and sold it to her.

Karren said, "I took a sip and it tasted soapy, so I went back and demanded to know what was in it. The manager took one sniff and knew immediately it was the cleaning fluid. He phoned NHS direct, who said I should get straight to hospital. The doctors told me that the potassium hydroxide in the fluid is so poisonous and corrosive it can kill people." Karren, who spent the night in hospital, added, "I felt sick all night, although part of that was the stress of knowing how ill I could be." A McDonald's spokesman said, "It was due to human error. We believe she was discharged with no symptoms."


A woman said she found a chewed lump of gum when she tried to take the gherkins out of her Big Mac. Wendy Robinson, from Luton, made the discovery when she met her boyfriend for lunch at a McDonalds drive-through in Milton Keynes. McDonalds said they were investigating how the gum ended up in the burger's dressing. Ms Robinson said, "I don't like gherkins and always take the top bun off the burger to take them out. I lifted it up and there was a huge lump of chewing gum mixed in with the onions and sauce. Just thinking about it made me feel sick."

She said she immediately contacted McDonalds head office who told her to get the burger exchanged. It later sent her a letter saying the complaint was being investigated and offering her six complimentary fast food meals. A McDonalds spokesman said, "The restaurant has been in regular contact with the woman and once our investigations have concluded we will give a full and personal response to the customer as appropriate."


A McDonald's restaurant was fined more than £12,000 for employing schoolchildren illegally in one of the biggest prosecutions of its kind. A franchise of the fast food giant was found guilty of working teenagers late into the night on school days, often without rest breaks. Child employment officers from Surrey County Council found more than 50 breaches of the law at the restaurant in Camberley. The firm which runs the franchise, Ikhya Enterprises, was fined £12,400 by magistrates at Woking after being found guilty of 20 offences. The breaches of regulations involved schoolchildren aged 15 or 16. One 15-year-old had worked 16 hours one Saturday, seven hours over the legal limit. Another 16-year-old had worked from 5pm until 2am on a school day when legally she should not have worked after 7pm.

Ian Hart, the council's child employment officer, said, "This is one of the biggest prosecutions in the illegal employment of schoolchildren and it is refreshing that the court has taken such a tough stance. Employers have to be aware that we will not compromise our statutory duty to protect the children of Surrey and that we will take appropriate action." McDonald's said in a statement that it only hired workers above school-leaving age. The franchisee in Camberley, Kevin Izatt, has been told to stop employing children under school-leaving age. The statement said: "We expect our franchisees and managers to maintain the highest standards in all restaurants. We are deeply disappointed that this was not the case in this instance."

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