HELPLINE
Customers of furniture chain Courts were
left in limbo after the company went into
administration. The move was forced on the
154-year-old firm by its bankers, who are owed
£280million. Courts could close within days
after an administrator is in place.
A spokesman advised customers, who have placed
orders after possibly paying deposits, to contact
local stores. Courts UK staff heard about
the administration hours after the company made a
Stock Exchange announcement. Administrator KPMG
has set up a helpline on 0870 950 1333 |
KEEP
TRYING
More than 50,000 shoppers may have lost
£2.5million in the collapse of furniture chain
Courts. An emergency line set up by
administrators has gone into meltdown as furious
families try to ring in.
Many of them had put down £50 deposits before
the stores closed, but some have lost thousands.
Customers who paid with cash, debit cards or
cheques become unsecured creditors
and may lose their money.
Credit card users should quickly contact their
card provider. |
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COURTS FURNITURE RETAILER
Courts collapsed
into administration after its bankers pulled the plug on
the struggling furniture retailer. Its shares were
suspended at 13.5p. The group was poised to appoint KPMG
to extract what value it could from its troubled UK
business, leaving the future for the group's 89 UK stores
and 1,400 employees hanging in the balance. Its overseas
operations, in the Caribbean and the Far East, where it
owns a further 264 stores, could also be affected
although it is currently trading well. The company, which
has in effect been in the hands of its bankers since the
summer, said it was on the verge of breaching its banking
covenants. It said the 24-strong banking syndicate, led
by Bank of Nova Scotia, had refused to provide any more
cash.
The blow for Courts's shareholders followed a statement
that the group's bankers were preparing to waive
"certain" covenants. The company has spent the
past five months attempting to reassure the City that it
retained the support of its bankers. In June 2004, its
bankers granted it an extra £20m lifeline, increasing
its revolving credit facility to £280m. "The board
has been informed that the principal lenders will not
grant waivers for the covenant breaches likely to occur
shortly, nor will they provide immediate additional
funding required," it admitted. Its shares, which
halved, were suspended by the Stock Exchange at 13.5p
after falling 1.25p "pending clarification of the
company's financial position".
KPMG is understood to have been advising Courts's UK
banking group for some time. Analysts predicted the
administrators would break up the group, paring down the
UK business by selling the larger UK sites on a piecemeal
basis until it was left with a rump that might interest a
trade buyer. KPMG declined to comment. Courts's dramatic
demise illustrates the escalating pressures in the UK's
furniture retailing market. The group's aged store
estate, infamously advertised by the comedian Bruce
Forsyth, with the catchline "I'll see you in
Courts", failed to compete with a glut of recent new
entrants in one of the country's most fragmented retail
sectors. GUS recently began pushing more sofas through
its Homebase chain.
The group's collapse also wipes out the bulk of the
fortunes of one of the country's oldest retailing
dynasties. The Cohens, who destroyed the business they
built up during the latter part of the last century,
still control the company with a combined 44%
shareholding. But the last of the family members to sit
on the board were ousted this summer by a quartet of
directors installed by the company's bankers, including
Leo McKee, the chairman. After the latest fall in the
group's share price the Cohen family's stake was worth
just £3.6m, down from £90m earlier this year. It could
now turn out to be completely worthless.
Although Henry Court founded the company in 1850 from a
single site in Canterbury, it took the retailing prowess
of three Cohen brothers, Henry, Alfred and Edwin, to turn
Courts into a worldwide chain. The trio gained their
retailing spurs at the British & Colonial Stores
Group, which their family built up and bought the
Canterbury site from Henry's grandson in 1945. It took
them just over a decade to expand to 25 stores across
southern England and Wales. The overseas business owes
its origins to Edwin Cohen who, on a Caribbean cruise in
1958, visited Kingston, Jamaica and liked it so much that
he opened a shop there. The company floated 10 years
later on the Jamaica Stock Exchange, a move that led to
several overseas listings.
Today four scions of the Courts's family are believed to
hold the stock, with the largest single block at 10%
owned by Bruce Cohen, who ran the business for 17 years
before finally quitting in June 2003. Courts's downfall
could mean thousands of customers who have goods on order
with the company are left out of pocket. The group's
bankers will have first call over its assets, which means
its shareholders are also unlikely to see any of their
money again. The company, which had sales of £286m in
2003, was still waiting to receive new stock to fulfil
its Christmas 2004 orders.
Threats from customers of insolvent
furniture chain Courts prevented stores opening to let
shoppers collect purchases. Many customers have lost
money because Court's financial problems mean that
furniture makers will not now fulfil the chain's
outstanding orders. Meanwhile, KPMG has sold off Courts
Contracts to its management team. The non-core unit
operates from eight warehouses and fits out show homes
for residential building companies.
It was sold for an undisclosed sum as part of KPMG's
efforts to find buyers for the troubled company. "We
are expecting to get offers in for significant parts of
the business early to middle of next week," said
KPMG's head of corporate recovery, Mick McLoughlin.
Courts' administrators, KPMG, say they want to reopen the
company stores, but have a duty to protect staff.
A full stock-check has identified more than 3,000
customers who would be able to pick up their furniture if
the firm's 88 stores in England and Wales were reopened.
"The perverse thing is that we've got 3,000 pieces
of furniture which we will quite happily deliver to
people but because we can't guarantee the safety of
Courts staff or our own staff we can't deliver that
furniture," he said.
A director of Courts furniture firm hanged
himself after losing his company pension. James Jacobs,
61, was found by his wife hanging in stables at home in
Oxton, Notts, after being reported missing. He had worked
for furniture firm Courts for 17 years and his family
said the collapse of the chain "was a cross he found
intolerable to bear". It is thought the group's
pension scheme has a deficit of around £14m. Solicitor
Duncan MacLaren said, "Mr Jacobs found himself at
the end of his working life in a situation he was
unfamiliar with, being a senior employee of a company
that had failed and therefore having to start
again." (Source: The Independent)
Customers who
lost out when the chain collapsed WILL receive their
furniture. SB Capital, owners of the Furnitureland chain
and half of Land of Leather, will take over the business
and the US group has promised to honour the orders of ALL
50,000 customers who paid Courts money but did not
receive their goods before the company went bust owing
£280million. Mick McLoughlin, of administrators KPMG
Corporate Recovery, said all 4,000 people who paid in
full for furniture in stock would get it.
He added, Remaining customers who made payments in
full will receive orders where possible. If this is not
possible, they will have the opportunity to choose
alternative items of the same value. For those customers
who have paid by deposit, they will be offered
alternative items less ten per cent discount, whilst
others will have a claim against their credit card
companies.
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