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COMMERCIAL BREAK
It could
herald the biggest shake-up in British commercial
television since a tube of toothpaste floated into view
alongside an iceberg and a well-spoken man announced with
great urgency that Gibbs SR is "the tingling fresh
toothpaste that does your gums good too." That
advertisement, broadcast at 8.12pm on 22 September 1955,
was the first to be shown on British television. Now
nearly 50 years on, senior voices in the advertising
industry are openly questioning the future of the
traditional commercial break. The villain of the piece is
the "personal video recorder", or PVR, which
enables viewers to whizz through unwanted commercial
breaks at 30 times the normal speed. Thus, a commercial
break that ought to last three minutes can be passed over
in six seconds. Manufacturers are planning a massive
roll-out of the technology in the new year.
Like the traditional VCR, the PVR records television
programmes. Unlike the standard video machine, it does
not record on tape but on a hard disc, similar to that
attached to home computers. It is vastly easier and more
convenient to use. Sky aims virtually to triple its sale
of PVR boxes to 300,000 within nine months. Peter
Bazalgette, chairman of Britain's biggest independent
television producer, Endemol UK, said that the take-off
of the PVR "signifies a potential fault line in the
advertising business. Not to put too fine a point on it,
the advertising agencies are shitting themselves because
they see their traditional business (producing standard
30-second TV commercials) crumbling at the edges."
According to Bazalgette, who brought Big Brother to
Britain, "the blunt instrument of 30-second
commercials in an ad break that everybody watches is on
its way out".
Research among PVR users in Australia found that 23%
"never" watch TV commercials. In Britain, the
dominant PVR is Sky Plus, marketed by the satellite
broadcaster BskyB. There are up to 60,000 homes with the
rival Tivo, though that hardware is no longer on sale in
the UK. BskyB has recently begun a big marketing push -
and the growth rate is extraordinary. Two years ago,
there were no Sky Plus boxes at all. By September 2003,
there were 121,000 consumers. Sky aims to have sold
300,000 by June 2004, though industry insiders suggest
that the company knows it will easily break through that
target. Many broadcasting executives do not think it will
be long before there are a million boxes in circulation.
Andy Roberts, executive UK buying director of Starcom
Motive, the agency responsible for planning the
advertising spending of companies such as Barclays Bank
and Procter and Gamble, Britain's biggest advertiser,
predicts that PVRs will take off rapidly. "What
advertisers have to remember is that, at the end of the
day, people do not want to watch commercials. So if
people can edit them out, they will do so," he said.
"This is something that is very worrying for an
industry that has built itself around 30-second
commercials. The challenge in the future, if PVRs take
off in a big way, is to find a new way to get our message
across." Research in Australia suggests that the
central problem for advertisers is that PVRs threaten to
strip them of their most lucrative customers.
According to a study by Professor Duane Varan, director
of the Interactive Research Institute at Murdoch
University in Perth, Australia - coincidentally, named
after the Australian essayist Sir Walter Murdoch, an
uncle of Sky's chairman, Rupert Murdoch, though the media
baron has no links with the institution - 32% of PVR
owners in Australia own more than $100,000 and 25% have a
postgraduate degree. Such well-educated high earners are
just the sort of consumers that advertisers can least
afford to lose. In Britain, the technology is not well
enough established for much research to have been carried
out. But a spokeswoman for Sky, whose big push for Sky
Plus was accompanied by a large price cut, claimed that
there was no need for advertisers to panic - yet. She
argued that consumers would absorb commercial messages
even at high-speed playback.
"PVRs have not been around for long enough for an
accurate view of the effect they will have on
advertising," the spokeswoman said. "But
anecdotal evidence suggests that even if viewers do fast
forward through the commercials, there is still a very
high recall of the adverts that people are passing
through. Unlike fast-forwarding on video machines, with
Sky Plus the picture quality is still good even at 30
times the speed." But if advertisers come to the
conclusion that traditional commercial breaks are losing
their power, they will not cease trying to influence
consumers' buying behaviour. Mr Bazalgette said that
although he did not believe the traditional ad was dead,
advertisers would increasingly use other methods, with
more sponsored shows, product placement and
"advertiser-funded programming", whereby an
advertiser pays directly for the making of a show and
hands it, for free, to broadcasters.
Such shows are already tucked away in the schedule, for
example Gillette World Sport, which is aired on ITV1, and
Toyota World of Wildlife, which was broadcast this year
on Channel Five. "There are all sorts of
sophistications to come, but that does not mean that spot
advertising is dead - rather that, in much the same way
we no longer get 25 million viewers watching Morecambe
and Wise at Christmas, advertising too is going to get
more fragmented," Mr Bazalgette said. Critics argue
that the problem with advertising funded programming and
product placement is that they are less up front about
the fact that they are in the business of shifting
products. Television commercials do not pretend to be
doing anything other than encouraging you do pop down to
the shops. (Source: The Independent)
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