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NO
LONGER FREE
If you use your cash card at a machine
run by your bank the transaction is usually free
but more and more ATMs are being installed by
independent firms who are taking £1.50 for each
transaction. More than a third of cashpoints now
charge and cash machines that don't charge for
withdrawals could disappear by 2010.... more
>>> |
COMPLAINTS
Banks make more than £30,000 profit
every minute while giving customers a raw deal.
Among complaints are introductory low interest
rates that then rise, high mortgage lending
charges and no rewards for loyalty.
Calling for "good value, fairness and
honesty", Nationwide Building Society boss
Stuart Bernau said, "Banks are making record
profits but some providers continue to offer poor
value. People are dissatisfied. The industry must
rebuild trust."
The Independent Banking Advisory Group watchdog
added, "Banks are getting greedier. The
sooner the FSA or Government names the worst
offenders the better."
A Nationwide poll found that 96% of customers
thought providers should reward loyalty and 90%
believed it wrong for personal loans to be
advertised at a rate which is then not available.
Nearly 90% were against offering better deals to
new customers and not existing ones. |
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ILLEGAL PROFITEERING IN BANKING
Page 1 | 2 | 3 | 4 | 5
There is substantial evidence that
Illegal Profiteering exists in the banking
industry which could be argued as "Theft".
Every time anyone goes into debt or is overdrawn at the
bank, the bank will send out letters, often one a day,
charging typically £28 per letter supposedly as
administration charges. In fact these are Punitive
Charges or Fines illegally levied and
could be argued as Obtaining money under false
pretences. Section 16 of the 1968 Theft Act,
Obtaining a Pecuniary Advantage by Deception.
(Calling a Fine an Admin Charge)
In the past Banks have argued that such charges are part
of the agreement between bank and customer, but are they?
Very often, the bank will waive this £28 "Fee"
if asked. Why? The bank is certainly not being 'Nice' to
its customer, being 'Nice' is not part of the bank's
policies. They are there purely to make a 'Profit' from
their customers. No bank would ever waive any legal
"Fees" or 'Interest' to which they were legally
entitled. This seems to be a very similar situation to
"Legislation for Profit": Charging a small fee
in the hope that the majority of people will not contest
it.
Under normal circumstances, when you are in credit, if a
bank writes you a letter, it will not charge you £28
admin charges. There is no extra administration costs for
the bank in writing a letter if you are in credit or in
debt. If you are overdrawn or in debt to the bank without
permission, they will charge you extortionate fees and
charges which you are obliged to pay due to the agreement
you have signed with the bank. The bank does not have an
agreement to charge you, the customer, extra fees or
administration charges under any circumstances outside of
this agreement. You are already paying the banks
administration charges through the extortionate interest
and penalty charges.
In levying Punitive Charges or
Fines, the bank is taking on the role of an
Illegal Court and finding the customer guilty
with no charges or right to redress. This is a blatant
disregard for the Stringent Banking Legislation, the
Common Law and the Civil and Human Rights of the
customer. On top of obtaining money by deception, the
banks also add insult to injury and contravene other
serious human rights issues. Most people go overdrawn
generally due to financial hardship. They may be
unemployed or be going through any manner of horrendous
social pressures and situations such as death or divorce
etc.
The last thing that anyone in such a situation needs is
to be aggressively attacked and charged by the banks.
This sort of financial aggression could be considered as
Usury, which should be a criminal offence. If not, it
must be considered very immoral whereby a fantastically
wealthy organisation can legally cause hardship and
poverty to obtain its Pound of Flesh.
The number of cash
machines in the UK charging customers to withdraw money
has grown almost 13-fold in the last three years. While
three years ago there were only 872 cash machines which
charged customers to take money out in the UK - that
figure has since mushroomed to 11,000. According to
research by Sainsbury's Bank, 34 million withdrawals will
be carried out using machines which apply surcharges this
year - meaning that customers will pay out £42.6 million
to have access to their money.
The research also showed that people are confused over
how often they have to pay charges. The study found that
around 10.5 million people believe that they are charged
to withdraw money every month - the real figure is much
lower. The bank is calling for operators whose machines
impose surcharges to display clear warning signs rather
than the more discreet on-screen messages advising them
that they will be charged to use the service.
Chief executive Tim Pile said, "All we are saying is
that, as with most things in financial services, you
should be straightforward with people if they are going
to be charged. It seems to me that it is almost
hidden." The issue of surcharges for the use of cash
machines hit the headlines three years ago amidst
consumer anger over the separate issue of so-called
disloyalty charges. The charges were imposed by banks on
their own customers for using machines operated by
rivals.
Alliance & Leicester
has changed the rules on its current accounts. The bank
is extending its 'shadow overdraft facility' to include
cash withdrawals from ATMs. The system, which already
applies to payments by debit cards and cheques, is a
computer-monitored allowance that usually permits
payments to be processed, even if they nudge a customer
into the red. The fear is that thousands of customers
will now routinely become overdrawn because they will
assume that if the machine is dispensing cash, their
account must be in credit. A withdrawal of only £10
could incur the £25 charge.
A&L insists the change has been made to bring the
bank into line with competitors and said 'The decision
has not been driven by a wish to profit.' A&L
recently netted an extra £10m in annual profits by
increasing the fee applying to borrowers switching
mortgages elsewhere. It also caused anger by deciding
that cash Isa savers who wanted to transfer their money
away from A&L would have to pay £25. Then it slashed
the rate it pays on its FirstSaver children's account
from 5.25% to 3.65% because it 'no longer wanted to
compete in the children's savings market'. (Source: This is Money)
Edna Woolstenhulme, aged
89, was told she could not shut her account and receive
her £7,000 savings unless she could prove she was sane.
Her account has now been frozen for seven months. The
spinster sent her niece to collect the cash but the Royal
Bank of Scotland said Edna had to "prove she was of
sound mind". The Financial Ombudsman has ruled that
the bank had not necessarily acted incorrectly. (Source: Daily Mirror, Sep/06)
The Banking Code Standards
Board has refused to name and shame under-performing
banks claiming it would breach their human rights. The
Board were asked by MPs to say which banks were complying
best with a deal to offer basic accounts to two million
poor people but the watchdogs said they could not reveal
the worst performers. (Source: Sunday People, Mar/06)
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