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HOW NOT TO DO IT
Newlyweds Gary and Kirsty O'Boyle were still settling into their new home when bailiffs broke in, stole their belongings and changed the locks. The front door was sealed up and a "No Entry" sign stuck on it. But the bailiffs, sent out by Halifax Bank, had got the wrong couple.

They were chasing the previous owner of the house, who had built up massive debts. He had already moved out when Gary and Kirsty bought their house for £103,000 and moved in.

When the bailiffs called and nobody answered, the couple were both at work, they assumed the debtor was out and broke in to seal the house off. The couple have had no apology from Halifax, who are still investigating the error. (Source:
Sunday Mirror, Feb/07)
HALIFAX HIT
Bailiffs entered the Halifax bank headquarters carrying a court order demanding the repayment of a customer's overdraft charges. The officials have the power to seize computers, chairs and other goods unless the bank pays the money, £1,900, or decides to fight the claim.

The bailiffs were acting on behalf of Paula and Darren Share, from Clifton, Manchester, who have been claiming a total of £4,900 from the Halifax. The bank paid up £3,000 but disputed the remaining £1,900.

However, the bank failed to defend the claim made by the Shares when it went before a county court judge and so was automatically ordered to pay up.

The Shares used a company called Charge Claims, which is being paid 40% of the refund, which could end up at almost £2,000. The consumer group Which? has questioned the need for these companies and points out that it is very easy for individuals to make their own refund claims.

A Halifax spokesman said the bank had not known about the court order until it was delivered and said the bank would be looking at the situation before deciding whether to challenge it or pay up.

Later, the Halifax claimed the court order had been rescinded by the court because of a procedural problem but this was denied by Charge Claims. The Halifax made profits of £5.7 billion in 2006. (Source:
Mail on Sunday, Apr/07)
       


BAILIFFS

If a person fails to settle a debt, as a last resort a court can send a bailiff in to seize the debtor's possessions. Generally bailiffs cannot break into domestic premises. Bailiffs acting on behalf of the Inland Revenue or Customs and Excise can get permission to break into a home, but other bailiffs have to gain what is called 'peaceful' entry. This means that if required they can climb over a fence or gate, go in through an unlocked door or climb in through an open window. All bailiffs can break into non-domestic premises (that is premises with no living accommodation), which include not only commercial property but also garages and sheds not attached to a house.

Different Types of Bailiff and Types of Debt they collect
The main purpose of the bailiff is the collection of debt. Their only means of enforcement is the legal authority to seize and sell goods to pay off a debt. However goods are rarely removed, the threat of seizure is usually sufficient to make people pay. There are two main types of bailiff:

County Court Bailiffs
They are employees of the County Court, and enforce County Court Judgements. These are usually for consumer credit debts such as bank loans.

Private Bailiffs
They are private firms used by the Magistrates Court to collect fines, and by local Councils (once they have obtained a Liability Order from the Magistrates Court) to collect Council Tax and Community Charge.

Contact and Identification
The bailiff must carry an identity card and show it on request.

County Court Judgement debts, council tax, community charge and fines can be collected anywhere in England and Wales.

County Court Judgement debts and fines can be collected at any time of the day.

Council tax and community charge should only be collected between 8.00am - 6.00pm Monday to Saturday, unless there are exceptional circumstances.

The Bailiffs Rights of Entry
The Bailiff cannot force entry into a domestic property. The bailiff can walk through an open door, climb over a garden wall, enter through an unlocked door or climb through an open window.

The Bailiff can force entry and seize goods if a debtor defaults on a Walking Possession Agreement.A Walking Possession Agreement can only be made after peaceful entry.

Walking Possession Agreement
This is an agreement signed by the debtor which allows the goods to remain with the debtor as long as they keep to a payment arrangement. However if the debtor defaults on a payment arrangement the bailiff can return, force entry, and seize the goods.

Goods, which can be seized
The bailiff can only seize goods which belong to the debtor. However, the bailiff can seize goods, which are jointly owned even if the other joint owner is not the debtor.

Goods which cannot be seized
The bailiff cannot seize the following:

* Goods which belong to another person
* Fixtures and fittings
* Goods on hire-purchase
* Goods which are rented

If the bailiff is collecting a County Court Judgement debt, Council Tax, or Community Charge the following goods cannot be seized:

"Such clothing, bedding, furniture, household equipment or provisions as are necessary for satisfying the basic domestic needs of the debtor and his / her family."

"Such tools, books, vehicles, and other items of employment as are necessary to the debtor for use personally in their employment, business and vocation."

If the Bailiff is collecting a Fine the following goods cannot be seized:

"The clothes and bedding of the debtor and his/her family. The tools and implements of the debtor's trade."

Costs and Fees
The costs and fees charged by the Bailiff depend upon the type of debt. County Court Judgement No charges for signing a walking possession agreement. A fee for the issue of a warrant to seize goods. The creditor pays the fee and it is added to the debt. The amount depends upon whether the judgement is from a normal county court or a bulk centre county court.

Amount of Debt
County Court £125 or less: £15-£20
more than £125: £35-£40

Council Tax and Community Charge, the Bailiff visits the premises but does not gain entry:

1st visit - £20
2nd visit - £15

The Bailiff gains entry, lists and takes "possession" of the goods (the goods are not necessarily removed):

Debt less than £100: £20
Debt more than £100:
20% of first £100
4% of the next £400
2% of the next £1500

The bailiff makes one attendance with a vehicle and intends to remove goods (where the bailiff has previously gained entry, listed, taken "possession" but not removed the goods):
Reasonable costs and fees: Around £50.

Payment Arrangements
The type of payment arrangement depends upon the type of debt:

County Court Judgements The debtor can apply on form N245 to suspend the warrant to seize goods and to make an offer of payment that the debtor can afford. The form lists details of their income, expenditure, debts, and the offer of payment.

The bailiff will not take any further action once the debtor has applied on the form N245 and sent it to the court.

There is a fee of £10.00. The debtor can apply on form EX160 for exemption from the fee if they are on Income Support, IBJSA, Family Credit or DWA, or remission if they are on a low income.

Council Tax and Community Charge The bailiff will normally want the debt cleared within 13 weeks.

The bailiff will normally accept £5.00 per week minimum if there are special circumstances and the Council agrees.

Fines The bailiff will normally want the debt cleared within 28 days. There is no provision for longer payment arrangements.

Ask for the Bailiff Not to be Used
It may be possible to get the bailiff withdrawn if there are Special Circumstances. The debtor should contact:

the creditor if they have a County Court Judgement;

or the Council if they owe Council Tax or Community Charge;

or the Magistrates Court if they owe a fine;

and inform them of any Special Circumstances, ask for the bailiff not to be used, and if it is possible to make a new payment arrangement.

Special Circumstances are usually defined as:
Serious illness, mental impairment, learning difficulties, physical disability, long term sickness, unemployment, recent bereavement, severe financial difficulties.

Refusing Entry
If the bailiff has not previously gained peaceful entry the debtor can refuse entry. The bailiff cannot force entry. The bailiff will normally return to try to make contact and gain entry. However, if the warrant to seize goods cannot be enforced, the next course of action will depend upon the type of debt:

County Court Judgements
The warrant will be returned to the county court. The creditor must decide whether or not it is cost-effective to ask the bailiff to visit again.

Council Tax and Community Charge The warrant will be returned to the Council Revenues who will decide to take one of the following courses of action:

Committal proceedings
The debtor will be summonsed to the magistrates court for a means enquiry to decide how much the debtor can pay and/or whether or not they should be imprisoned.

Attachment of Earnings Order
If Revenues Office have details of the debtors employment they may ask for a deduction from the wages of the debtor.

Payment arrangement
If there are special circumstances a new payment arrangement may be agreed.

Fines
The warrant will be returned to the magistrates court and committal proceedings will be commenced.

The debtor will be summonsed to the magistrates court for a means enquiry to decide how much the debtor can pay and/or whether or not they should be imprisoned.

Complaints and Legal Action Against the Bailiff
The bailiff may have committed an offence such as:

Illegal entry
charged wrong costs and fees seized goods which are exempt or belong to another person
failed to provide the correct documents or obtained an invalid walking possession agreement
sold goods below their market value seized goods which are worth far more than the debt

Complaints
Complaints about the actions of a bailiff should be made to the firm of the bailiff and the legal body or authority who employ or use the bailiff.

County Court Bailiffs
Complaints should be made to the Chief Clerk of the County Court.

Private Bailiffs who collect Fines
Complaints should be made to the Clerk of the Justices of the Magistrates' Court.

Private Bailiffs who collect Council Tax, etc
Complaints should be made to your local city Council.

Legal Action
If a debtor wants to take legal action against a bailiff they should seek legal advice from a solicitor.

The bailiff removes and stores goods: reasonable costs and fees.

The bailiff takes walking possession of the goods (the debtor has signed a walking possession agreement): £10.00.

Fines - there is no proper regulation of the bailiff's charges, except that they are reasonable and not disproportionate to the size of the debt.

(Source:
Debt Help UK)

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